/* HC Hub: built on the Hello Customer brand guide (modernized edition). Blue is the only brand colour,
 * the gradient appears once (the Vandaag hero), pink and green only for sentiment, eyebrows grey,
 * quotes a thin grey rule. Tokens copied from the guide, light and dark. */
:root{
  --brand-blue:#006CFF;--brand-purple:#6510B6;
  --gradient:linear-gradient(135deg,#006CFF 0%,#6510B6 100%);
  --bg:#FFFFFF;--surface:#F7F9FC;--surface-2:#EEF1F6;--line:#E4E9F1;--line-soft:#EEF1F6;
  --ink:#0B0E1A;--body:#2A3142;--muted:#5B6478;--quiet:#8990A1;--g300:#B7BEC8;
  --accent:#006CFF;--accent-soft:#F0F6FF;--pos:#00966B;--neg:#E00047;--warn:#F5A623;
  --pill-pos-bg:#E6F7F0;--pill-neu-bg:#EEF1F6;--pill-neu:#475066;--pill-neg-bg:#FFEEF4;--tag:#0048A8;
  --logo:#006CFF;
  --font:'Plus Jakarta Sans',system-ui,-apple-system,'Segoe UI',Roboto,Helvetica,Arial,sans-serif;
}
@media (prefers-color-scheme:dark){:root:not([data-theme="light"]){
  --bg:#0A0D16;--surface:#121826;--surface-2:#1A2132;--line:#262F44;--line-soft:#1E2637;
  --ink:#F3F6FB;--body:#C6CDDB;--muted:#98A1B5;--quiet:#6F7991;--g300:#3A4560;
  --accent:#5DA3FF;--accent-soft:#10203C;--pos:#34D39F;--neg:#FF5C87;
  --pill-pos-bg:#0F2A22;--pill-neu-bg:#1A2132;--pill-neu:#C6CDDB;--pill-neg-bg:#2E1220;--tag:#5DA3FF;--logo:#FFFFFF}}
:root[data-theme="dark"]{
  --bg:#0A0D16;--surface:#121826;--surface-2:#1A2132;--line:#262F44;--line-soft:#1E2637;
  --ink:#F3F6FB;--body:#C6CDDB;--muted:#98A1B5;--quiet:#6F7991;--g300:#3A4560;
  --accent:#5DA3FF;--accent-soft:#10203C;--pos:#34D39F;--neg:#FF5C87;
  --pill-pos-bg:#0F2A22;--pill-neu-bg:#1A2132;--pill-neu:#C6CDDB;--pill-neg-bg:#2E1220;--tag:#5DA3FF;--logo:#FFFFFF}

*,*::before,*::after{box-sizing:border-box}
html,body{margin:0}
body{font-family:var(--font);background:var(--bg);color:var(--body);font-size:15px;line-height:1.6;font-variant-numeric:tabular-nums;-webkit-tap-highlight-color:transparent}
h1,h2,h3,h4{color:var(--ink);font-weight:800;line-height:1.15;letter-spacing:-.02em;margin:0;text-wrap:balance}
h1{font-size:2rem;letter-spacing:-.03em}
h2{font-size:1.35rem;font-weight:700}
h3{font-size:1.05rem;font-weight:700;letter-spacing:-.015em}
p{margin:0;max-width:68ch}
a{color:var(--accent);font-weight:600;text-decoration:underline;text-underline-offset:3px;text-decoration-thickness:1px;cursor:pointer}
button,input,select,textarea{font-family:inherit}
button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:2px solid var(--accent);outline-offset:2px}
.eyebrow{font-size:.7rem;font-weight:700;text-transform:uppercase;letter-spacing:.13em;color:var(--muted);margin:0}
.lead{font-size:1.02rem;color:var(--muted)}
.note{font-size:.85rem;color:var(--quiet);max-width:66ch}
.logo{color:var(--logo);display:block}
.logo svg{display:block;height:100%;width:auto}
.logo svg [fill]:not([fill="none"]){fill:currentColor}
.hidden{display:none!important}

/* shell */
.app{display:grid;grid-template-columns:220px minmax(0,1fr);min-height:100vh}
nav.side{background:var(--surface);border-right:1px solid var(--line-soft);padding:22px 14px;display:flex;flex-direction:column;gap:2px;position:sticky;top:0;height:100vh}
nav.side .brandrow{display:flex;align-items:center;gap:10px;padding:2px 8px 22px;text-decoration:none}
nav.side .brandrow .logo{height:26px}
nav.side .brandrow .prod{font-size:.7rem;font-weight:700;letter-spacing:.13em;text-transform:uppercase;color:var(--muted);border-left:1px solid var(--line);padding-left:10px}
nav.side a.nav{all:unset;cursor:pointer;display:flex;align-items:center;gap:10px;padding:.45rem .65rem;border-radius:8px;font-size:.88rem;font-weight:600;color:var(--muted)}
nav.side a.nav:hover{color:var(--ink);background:var(--surface-2)}
nav.side a.nav.on{color:var(--ink);background:var(--surface-2);font-weight:700}
nav.side .cnt{margin-left:auto;font-size:.72rem;font-weight:700;color:var(--muted)}
nav.side .sep{height:1px;background:var(--line-soft);margin:12px 6px}
nav.side .me{margin-top:auto;display:flex;gap:10px;align-items:center;padding:12px 8px 0;border-top:1px solid var(--line-soft);font-size:.8rem;color:var(--muted);line-height:1.35}
nav.side .me b{color:var(--ink);font-weight:700;display:block}
.av{width:30px;height:30px;border-radius:50%;background:var(--surface-2);color:var(--body);display:grid;place-items:center;font-weight:700;font-size:.72rem;flex:none}
main{padding:30px 40px 80px;max-width:1180px;width:100%}
.head{display:flex;align-items:flex-end;justify-content:space-between;gap:1.5rem;flex-wrap:wrap;margin-bottom:1.75rem}
.head .t{display:flex;flex-direction:column;gap:.4rem;min-width:0}
.crumb{font-size:.8rem;color:var(--quiet)}
.stack{display:flex;flex-direction:column;gap:2.25rem}
.stack.tight{gap:1.25rem}

/* buttons and forms */
.btn{all:unset;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:.45rem;padding:.55rem .95rem;border-radius:10px;font-weight:700;font-size:.85rem;background:var(--brand-blue);color:#fff;white-space:nowrap;box-sizing:border-box}
.btn.sec{background:var(--bg);color:var(--ink);border:1px solid var(--line)}
.btn.sm{padding:.35rem .7rem;font-size:.78rem}
.btn[disabled]{opacity:.5;cursor:default}
.btn.link{background:none;color:var(--muted);padding:.35rem .4rem;font-weight:600}
.btns{display:flex;gap:.5rem;flex-wrap:wrap;align-items:center}
label.f{display:flex;flex-direction:column;gap:.3rem;font-size:.78rem;font-weight:700;color:var(--muted)}
input.i,select.i,textarea.i{border:1px solid var(--line);border-radius:10px;padding:.55rem .75rem;font-size:.92rem;color:var(--ink);background:var(--bg);width:100%}
textarea.i{min-height:90px;resize:vertical;line-height:1.5}
.form{display:grid;gap:.9rem}
.form.two{grid-template-columns:1fr 1fr}
.err{color:var(--neg);font-size:.85rem;font-weight:600;min-height:1em}
.check{all:unset;cursor:pointer;width:16px;height:16px;border:1.5px solid var(--g300);border-radius:5px;flex:none;margin-top:.2rem}
.check.done{background:var(--ink);border-color:var(--ink)}

/* the one gradient moment */
.hero{background:var(--gradient);border-radius:22px;padding:2.25rem 2.5rem;display:flex;justify-content:space-between;align-items:flex-end;gap:2rem;flex-wrap:wrap}
.hero h1{color:#fff;font-size:2.3rem}
.hero p{color:rgba(255,255,255,.88);font-size:1.02rem;max-width:58ch;margin-top:.6rem}
.hero .eyebrow{color:rgba(255,255,255,.75)}
.hero .btn{background:#fff;color:#006CFF}

.callout{border-left:3px solid var(--accent);background:var(--accent-soft);padding:1rem 1.25rem;border-radius:0 10px 10px 0;display:flex;flex-direction:column;gap:.35rem}
.callout strong{color:var(--ink)}
.callout p{font-size:.9rem}

/* KPI */
.kpi-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:.9rem}
.kpi{background:var(--bg);border:1px solid var(--line);border-radius:12px;padding:1.1rem 1.2rem}
.kpi__label{font-size:.68rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);margin:0 0 .35rem}
.kpi__value{font-size:2.6rem;font-weight:800;letter-spacing:-.04em;color:var(--ink);line-height:1;margin:0}
.kpi__delta{display:inline-block;margin-top:.55rem;font-size:.8rem;font-weight:700}
.up{color:var(--pos)}.down{color:var(--neg)}.flat{color:var(--quiet)}

/* panels and lists */
.cols{display:grid;gap:1.25rem}
.c2{grid-template-columns:repeat(2,minmax(0,1fr))}.c21{grid-template-columns:minmax(0,2fr) minmax(0,1fr)}
.panel{border:1px solid var(--line);border-radius:12px;padding:1.2rem 1.35rem;display:flex;flex-direction:column;gap:.85rem;background:var(--bg);min-width:0}
.panel>.eyebrow{margin-bottom:-.2rem}
.panel .phead{display:flex;justify-content:space-between;align-items:center;gap:.5rem}
.list{display:flex;flex-direction:column}
.item{display:flex;align-items:flex-start;gap:.9rem;padding:.8rem 0;border-top:1px solid var(--line-soft)}
.item:first-child{border-top:0;padding-top:.1rem}
.item.click{cursor:pointer}
.item.click:hover .t{color:var(--accent)}
.item .grow{flex:1;min-width:0}
.item .t{font-weight:700;color:var(--ink);font-size:.93rem;line-height:1.4}
.item .m{color:var(--muted);font-size:.82rem;line-height:1.45;margin-top:.1rem}
.item .time{font-size:.82rem;font-weight:700;color:var(--ink);width:62px;flex:none;padding-top:.05rem}
.item .due{font-size:.78rem;font-weight:600;color:var(--muted);white-space:nowrap;padding-top:.1rem}
.item .due.now{color:var(--ink);font-weight:800}
.item .due.late{color:var(--neg);font-weight:800}
.empty{color:var(--quiet);font-size:.88rem}

.pill{display:inline-flex;align-items:center;padding:.18rem .62rem;border-radius:999px;font-size:.7rem;font-weight:700;letter-spacing:.02em;white-space:nowrap;background:var(--pill-neu-bg);color:var(--pill-neu)}
.pill.pos{background:var(--pill-pos-bg);color:var(--pos)}
.pill.neg{background:var(--pill-neg-bg);color:var(--neg)}
.pill.tag{background:var(--accent-soft);color:var(--tag)}

.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line-soft);margin:-.5rem 0 1.5rem;flex-wrap:wrap}
.tabs a{all:unset;cursor:pointer;padding:.6rem .85rem;font-weight:600;font-size:.88rem;color:var(--muted);border-bottom:2px solid transparent;margin-bottom:-1px}
.tabs a.on{color:var(--ink);font-weight:700;border-color:var(--ink)}

/* board */
.board{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:1rem}
.lane{background:var(--surface);border-radius:12px;padding:.85rem;display:flex;flex-direction:column;gap:.7rem;min-height:120px}
.lane .eyebrow{display:flex;justify-content:space-between;padding:.1rem .2rem}
.lane.drop{outline:2px dashed var(--accent);outline-offset:-4px}
.acc{background:var(--bg);border:1px solid var(--line);border-radius:10px;padding:.8rem .9rem;cursor:pointer;display:flex;flex-direction:column;gap:.3rem}
.acc:hover{border-color:var(--quiet)}
.acc b{color:var(--ink);font-size:.92rem}
.acc .m{font-size:.8rem;color:var(--muted);line-height:1.4}

ol.recs{list-style:none;padding:0;margin:0;display:flex;flex-direction:column;gap:1.1rem;counter-reset:r}
ol.recs>li{display:grid;grid-template-columns:26px minmax(0,1fr) auto;gap:.9rem;align-items:start}
ol.recs>li::before{counter-increment:r;content:counter(r);display:grid;place-items:center;width:26px;height:26px;border-radius:50%;background:var(--surface-2);color:var(--body);font-size:.78rem;font-weight:700}
ol.recs>li.done::before{content:"✓"}
ol.recs strong{color:var(--ink)}
ol.recs .sub{display:block;font-size:.86rem;color:var(--muted);margin-top:.1rem}
ol.plain{margin:.3rem 0 0;padding-left:1.15rem}
ol.plain li,ul.plain li{margin:.25rem 0;font-size:.9rem}
ul.plain{margin:.3rem 0 0;padding-left:1.15rem}

.table-wrap{overflow-x:auto;border:1px solid var(--line);border-radius:12px;margin-top:.6rem}
table{width:100%;border-collapse:collapse;font-size:.82rem}
th,td{text-align:left;padding:.6rem .8rem;border-bottom:1px solid var(--line-soft);vertical-align:top}
th{font-size:.66rem;text-transform:uppercase;letter-spacing:.07em;font-weight:700;color:var(--muted);background:var(--surface)}
tbody tr:last-child td{border-bottom:0}
tbody tr.click{cursor:pointer}
tbody tr.click:hover td{background:var(--surface)}
td.rl{font-size:.66rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);white-space:nowrap}
td.ink{color:var(--ink);font-weight:600}
.hyp{display:block;font-size:.62rem;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--quiet)}

blockquote{margin:0;border-left:3px solid var(--line);padding:.15rem 0 .15rem 1.3rem;display:flex;flex-direction:column;gap:.5rem}
blockquote p{font-size:1.05rem;font-weight:500;color:var(--ink);line-height:1.5}
blockquote cite{font-size:.8rem;font-weight:600;color:var(--muted);font-style:normal}

.mail{border:1px solid var(--line);border-radius:12px;overflow:hidden}
.mail .h{background:var(--surface);padding:.6rem .9rem;font-size:.8rem;color:var(--muted);border-bottom:1px solid var(--line-soft)}
.mail textarea{border:0;border-radius:0;min-height:220px;padding:.9rem;font-size:.9rem;color:var(--ink);width:100%;background:var(--bg);resize:vertical;line-height:1.5}

/* recorder */
.recorder{max-width:460px;display:flex;flex-direction:column;gap:.9rem}
.recbtn{all:unset;cursor:pointer;margin:1rem auto .4rem;width:124px;height:124px;border-radius:50%;background:var(--brand-blue);color:#fff;display:grid;place-items:center;font-weight:800;letter-spacing:.06em;box-shadow:0 0 0 10px var(--accent-soft)}
.recbtn.live{animation:pulse 1.6s infinite}
@keyframes pulse{50%{box-shadow:0 0 0 20px var(--accent-soft)}}
.timer{text-align:center;font-size:2.4rem;font-weight:800;letter-spacing:-.02em;color:var(--ink)}
.wave{display:flex;gap:3px;justify-content:center;height:34px;align-items:center}
.wave i{width:3px;background:var(--quiet);border-radius:2px;height:4px;transition:height .08s}
.choice{display:flex;flex-wrap:wrap;gap:.4rem}
.choice button{all:unset;cursor:pointer;padding:.4rem .8rem;border-radius:999px;border:1px solid var(--line);font-size:.8rem;font-weight:700;color:var(--body)}
.choice button.on{background:var(--ink);border-color:var(--ink);color:var(--bg)}
.bar{height:6px;background:var(--surface-2);border-radius:99px;overflow:hidden}.bar i{display:block;height:6px;background:var(--brand-blue)}

/* sign-in */
.signin{min-height:100vh;display:grid;place-items:center;padding:24px 16px}
.signin .box{width:100%;max-width:400px;display:flex;flex-direction:column;gap:1.1rem}
.signin .logo{height:32px;margin-bottom:.6rem}

/* dialog */
dialog{border:1px solid var(--line);border-radius:14px;padding:1.4rem;max-width:520px;width:calc(100% - 32px);background:var(--bg);color:var(--body)}
dialog::backdrop{background:rgba(11,14,26,.45)}
dialog h2{margin-bottom:1rem}

.toast{position:fixed;bottom:24px;left:50%;transform:translateX(-50%);background:var(--ink);color:var(--bg);padding:.6rem 1rem;border-radius:10px;font-weight:600;font-size:.85rem;z-index:99;max-width:calc(100% - 32px)}
.spin{display:inline-block;width:14px;height:14px;border:2px solid var(--line);border-top-color:var(--accent);border-radius:50%;animation:sp 1s linear infinite;vertical-align:-2px}
@keyframes sp{to{transform:rotate(360deg)}}
@media (prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}

@media (max-width:960px){
  .app{grid-template-columns:1fr}
  nav.side{position:sticky;top:0;z-index:10;height:auto;flex-direction:row;flex-wrap:nowrap;overflow-x:auto;padding:10px 12px;gap:4px;border-right:0;border-bottom:1px solid var(--line-soft)}
  nav.side .brandrow{padding:0 8px 0 0}nav.side .brandrow .prod{display:none}nav.side .me,nav.side .sep{display:none}
  nav.side a.nav{white-space:nowrap}
  main{padding:20px 16px 60px}
  .c2,.c21,.board,.form.two{grid-template-columns:1fr}
  .hero{padding:1.6rem}.hero h1{font-size:1.8rem}
  h1{font-size:1.6rem}
}